Manufacturing SME Operational Transformation
Mid-sized manufacturing operation in Tema
Challenge
Client faced declining profitability despite steady sales growth. Root cause analysis revealed no formal cost accounting system, high inventory waste, and unclear organizational structure leading to operational inefficiencies.
Solution
Implemented phased operational improvement program: (1) Basic cost tracking system using existing staff, (2) Inventory management protocols with reorder point calculations, (3) Clear organizational structure with defined roles and reporting lines, (4) Monthly performance review framework.
Results Achieved
- 23% reduction in operational costs within 6 months
- 34% decrease in inventory waste
- 15% improvement in on-time delivery
- Staff turnover reduced from 28% to 12% annually
- Systems maintained independently by client team
